Construction Equipment Service Manager
Confidential Confidential East Hartford, CT East Hartford, CT Full-time Full-time Estimated:
$59.
2K - $74.
9K a year Estimated:
$59.
2K - $74.
9K a year 5 days ago 5 days ago 5 days ago Service Manager Job Description We are looking for a detail-oriented service manager to manage our service department and handle customer service interactions, reports, and repairs.
The service manager's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and managing the service team members.
The service manager maintains a strong working knowledge of all industry standards and practices as well as the company's products and services.
To be successful as a service manager, you should display a strong sales-minded attitude as well as excellent leadership skills.
You should also have the ability to develop and maintain strong, positive relationships with customers.
Service Manager Responsibilities Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
Performing administrative tasks, such as managing and updating invoices and processing new orders.
Monitoring department issues and client complaints to create methods to lessen recurring issues.
Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
Maintaining strong relationships with manufacturers and sales representatives.
Helping to train new employees in company procedures.
Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.
Service Manager Requirements Previous sales and management experience may be advantageous.
Strong industry knowledge.
Excellent leadership, communication, sales, and customer service skills.
Computer literacy and good organizational skills.
Strong creative thinking and problem-solving skills.
The ability to work under pressure and handle stress.
Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance Day range:
Monday to Friday Shift:
10 hour shift Day shift Work Location:
In person We are looking for a detail-oriented service manager to manage our service department and handle customer service interactions, reports, and repairs.
The service manager's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and managing the service team members.
The service manager maintains a strong working knowledge of all industry standards and practices as well as the company's products and services.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
$59.
2K - $74.
9K a year Estimated:
$59.
2K - $74.
9K a year 5 days ago 5 days ago 5 days ago Service Manager Job Description We are looking for a detail-oriented service manager to manage our service department and handle customer service interactions, reports, and repairs.
The service manager's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and managing the service team members.
The service manager maintains a strong working knowledge of all industry standards and practices as well as the company's products and services.
To be successful as a service manager, you should display a strong sales-minded attitude as well as excellent leadership skills.
You should also have the ability to develop and maintain strong, positive relationships with customers.
Service Manager Responsibilities Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
Performing administrative tasks, such as managing and updating invoices and processing new orders.
Monitoring department issues and client complaints to create methods to lessen recurring issues.
Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
Maintaining strong relationships with manufacturers and sales representatives.
Helping to train new employees in company procedures.
Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.
Service Manager Requirements Previous sales and management experience may be advantageous.
Strong industry knowledge.
Excellent leadership, communication, sales, and customer service skills.
Computer literacy and good organizational skills.
Strong creative thinking and problem-solving skills.
The ability to work under pressure and handle stress.
Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance Day range:
Monday to Friday Shift:
10 hour shift Day shift Work Location:
In person We are looking for a detail-oriented service manager to manage our service department and handle customer service interactions, reports, and repairs.
The service manager's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and managing the service team members.
The service manager maintains a strong working knowledge of all industry standards and practices as well as the company's products and services.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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